CS Center

Consent to the Collection and Use of Personal Information

1. Collection and Use of Personal Information
Lotte Data Communication Corporation (hereinafter referred to as "the Company”) collects personal information from users with the aim of providing users with improved, high-quality services. Personal information collected by the Company is used for the following purposes.
  • A. Name (required)

    - Identifies users for the processing of customer inquiries and/or complaints

  • B. Email address (required)

    - Used as a means of communication for replying to inquiries, verifying user actions, and addressing complaints

  • C. Telephone number (optional)

    - Used for furnishing services   

2. Retention Period and Use of Personal Information Collected by the Company
Personal information collected from the user is retained for three months after the user has given his/her consent. Collected information is promptly discarded three months after user consent has been given.
However, certain types of information may be preserved for other durations for specific reasons as outlined below.
  • A. Information kept as a record of a customer complaint or the handling of a dispute: 3 years
  • B. Other individual cases in which the user has given consent: the period for which the user has given his/her consent
  • C. Telephone number (optional)

    - Used for furnishing services   

3. Method of Collection for Personal Information
- Personal information necessary for the furnishing of services is collected by the Company in the form of direct input by the user online.
4. Each user has the option to refuse to consent to the collection and use of personal information. However, please note that in the case of refusal, only limited services may be available.

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  • @

Inquiry* Indicates a required field.

  • 0 100

  • 0 1500

  • Security test *

Submit