Digital Transformation

DT

Transform your business and increase productivity with the latest digital technologies
for the intelligent enterprise.

STT/TA Solutions

Realize the CRM center of the future
through AI and big data technology.
Data collected through various channels is analyzed
using STT/TA technology to provide a new concept of marketing services.
STT/TA 솔루션 그래프 STT/TA 솔루션 그래프
STT/TA 솔루션 그래프 상세설명

STT/TA 솔루션

  • 고객, 상담원
  • STT
  • TEXT
  • TA
  • 품질 평가 / 분석

Improve CRM service quality applying up-to-date technology and operational know-how in a wide range of industries

  • 고객 서비스 개선 썸네일 고객 서비스 개선 썸네일

    Improved customer services
    · 7-step quality evaluation to boost customer service level
  • 맞춤형 상담 썸네일 맞춤형 상담 썸네일

    Tailored customer consultation
    · Detection of key words associated with potential complaints
    · Prevention of customer complaint elements
  • 업무 효율성 증대 썸네일 업무 효율성 증대 썸네일

    Improved work efficiency
    · Speedy call processing
    · CRM center cost savings

Data collected through various channels is analyzed
using STT/TA technology to provide a new concept of marketing services.

Data collected through various channels is analyzed using STT/TA technology to provide a new concept of marketing services.

신개념 마케팅 서비스 썸네일 신개념 마케팅 서비스 썸네일
신개념 마케팅 서비스 썸네일 상세설명
  • 채널(전화, SNS, Web, 채팅, E-mail, 영상)
  • STT/TA
  • 챗봇 서비스, 마케팅 활용, 자동상담 서비스
Any questions?
Please don’t hesitate to post your questions.
We’ll do our best to reply as soon as possible.