Smart Retail Smart Retail
STT/TA Solutions
- Realize the next-generation CRM through AI and Big Data Tech.
- Collected data is analyzed using STT/TA tech to provide a new concept of marketing services.
- Realize the next-generation CRM through AI and
Big Data Tech. -
Collected data is analyzed using
STT/TA tech to provide a new concept
of marketing services.


STT/TA 솔루션 그래프 상세설명
STT/TA 솔루션
- 고객, 상담원
- STT
- TEXT
- TA
- 품질 평가 / 분석
Improve CRM service quality applying up-to-date technology and operational know-how in a wide range of industries
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- Improved customer services
- · 7-step quality evaluation to boost customer service level
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- Tailored customer consultation
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· Detection of key words associated with potential complaints
· Prevention of customer complaint elements
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- Improved work efficiency
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· Speedy call processing
· CRM center cost savings
Data collected through various channels is analyzed
using STT/TA technology to provide a new concept of marketing services.
Data collected through various channels is analyzed using STT/TA technology to provide a new concept of marketing services.


신개념 마케팅 서비스 썸네일 상세설명
- 채널(전화, SNS, Web, 채팅, E-mail, 영상)
- STT/TA
- 챗봇 서비스, 마케팅 활용, 자동상담 서비스
- Any questions?
-
Please don’t hesitate to post your questions.
We’ll do our best to reply as soon as possible.